Effective Date: May 12, 2026
Website: https://www.thc-oregon.com/
Business Name: Total Health Care of Oregon
Total Health Care of Oregon respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website, contact forms, appointment request forms, phone communications, email communications, and related online services.
This Privacy Policy applies to information collected through our website and digital communications. It does not replace our HIPAA Notice of Privacy Practices, which explains how we may use and disclose Protected Health Information as required by federal healthcare privacy laws.
We may collect information that you voluntarily provide to us, including:
We may also collect certain information automatically when you visit our website, such as:
Because Total Health Care of Oregon provides healthcare-related services, some information you provide may be considered health-related information or Protected Health Information under HIPAA once you become a patient or provide medical information for treatment, billing, or healthcare operations.
Please do not submit urgent medical concerns, emergency information, or highly sensitive medical details through general website forms. If you are experiencing a medical emergency, call 911 or seek immediate medical care.
Our use and disclosure of Protected Health Information is governed by our HIPAA Notice of Privacy Practices. You may request a copy of that notice by contacting our office.
We may use your information to:
When you submit a form through our website, the information you provide may be used by our team to contact you by phone, text message, or email regarding your request. Submitting a form does not automatically create a doctor-patient relationship. A provider-patient relationship is established only after appropriate intake, evaluation, consent, and acceptance by our clinic.
If you provide your phone number, you authorize Total Health Care of Oregon to contact you regarding your inquiry, appointment request, consultation, treatment-related communication, or other service-related matters.
If you opt in to receive text messages, we may send appointment-related messages, follow-up communication, reminders, or responses to your requests. Message and data rates may apply. Message frequency may vary.
You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or by contacting our office.
We do not sell, rent, or share your mobile phone number, SMS opt-in information, or text message consent with third parties or affiliates for their marketing or promotional purposes.
We do not sell your personal information. We may share information only when necessary and appropriate, including with:
When we work with service providers who may access personal or health-related information, we take reasonable steps to require appropriate confidentiality, privacy, and security protections.
Our website may use cookies, pixels, analytics tools, and similar technologies to help the website function, remember preferences, measure traffic, improve performance, and understand how visitors interact with the site.
Cookies may include:
You may adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
Because we provide healthcare-related services, we take care to avoid using online tracking technologies in a way that would intentionally disclose Protected Health Information or sensitive health information to advertising or analytics vendors without proper authorization or legal basis.
We may use analytics or advertising tools to understand website traffic, improve our marketing, and measure the effectiveness of our website. We do not knowingly use these tools to disclose Protected Health Information for advertising purposes.
If we discover that any tracking tool is collecting or disclosing information in a way that is inconsistent with this Privacy Policy or applicable healthcare privacy requirements, we will review the issue and take appropriate corrective action.
If you contact us by email or provide your email address, we may use it to respond to your request, send appointment-related information, or provide service-related updates. You may opt out of promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.
Please remember that regular email may not be fully secure. Do not send highly sensitive medical information by email unless you have been instructed to do so through a secure method.
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no website, email system, form, or internet transmission is 100% secure. We cannot guarantee absolute security of information submitted online.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and meet healthcare recordkeeping requirements when applicable.
Depending on your location and applicable law, you may have the right to:
These rights may be limited by healthcare laws, legal recordkeeping requirements, insurance obligations, fraud prevention, billing needs, or other legal exceptions.
To submit a privacy request, please contact us using the information below.
If the Oregon Consumer Privacy Act or other state privacy laws apply to our business, Oregon residents may have additional rights regarding access, correction, deletion, portability, and opt-out choices for certain uses of personal data.
We will respond to applicable privacy requests as required by law. Some information may be exempt from consumer privacy laws when it is governed by HIPAA, healthcare recordkeeping rules, insurance requirements, or other legal obligations.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website. If we learn that a child has submitted personal information without appropriate consent, we will take reasonable steps to delete it.
Our website may include links to third-party websites, social media platforms, maps, videos, or other external services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing information.
We do not sell personal information, Protected Health Information, or SMS opt-in information. We also do not share mobile consent information with third parties for their own marketing purposes.
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices. The updated version will be posted on this page with a revised effective date. Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
If you have questions about this Privacy Policy or would like to exercise a privacy request, please contact us:
Total Health Care of Oregon
12195 SW Allen Blvd
Beaverton, OR 97005
Phone: (971) 446-9191
Email: [email protected]
Website: https://www.thc-oregon.com/
